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Frequently Asked Questions

Here are the answers to questions that our customers frequently ask.

General

What is the difference between AnyMeeting and other web conferencing services?

AnyMeeting offers a full-featured web conferencing product designed and priced for small business, including a completely free ad-supported option. We provide all the features a small business needs – including 6-way video conferencing, conference calling, built-in VoIP, screen sharing, presentation sharing, video sharing, recording, mobile, social media integration, webinar ticketing, and more – in one, easy-to-use package.

Our software is completely web based and runs inside your browser. That means no annoying downloads required for you or your attendees, unlike with many of our competitors. Attendees can join with just a single click on the meeting link. It’s lighting fast and super easy.

And best of all, AnyMeeting costs less than major competitors, starting at just $18/month for meetings with up to 25 attendees, and $78/month for webinars with up to 200 attendees. Of course, there's always the completely free ad-supported option that allows you to host meetings or webinars with up to 200 attendees.

Do you have a quick overview?

Sure, here it is:

Video Conferencing

How many people can share their webcams at once?

Up to six people can share their webcams at once. When video conferencing with AnyMeeting, the videos will be resized automatically to make best use of the meeting space depending on what’s happening in your meeting.

Phone Conferencing

Can I use AnyMeeting as my phone conferencing service too?

Absolutely. You don’t need to be online to use AnyMeeting. Use us as your phone conferencing service too. Your AnyMeeting account includes a phone conference number and PINs that can be used like any traditional phone conferencing service. We also provide a full range of caller controls including the ability to mute and unmute attendees, lock the call, and control entry and exit chimes.

How much does the conference calling cost?

Only normal long distance charges from each caller's long distance carrier may apply. There are no charges from AnyMeeting for conference calling.

Do you offer a toll-free number?

We currently offer only a toll number which is available to our US customers. Long distance or other toll charges may apply. Check with your phone carrier.

Can participants use conference calling and VoIP at the same time?

Yes, AnyMeeting offers fully-integrated conference calling and VoIP. Participants can join the audio via either phone or computer mic and speakers, whichever is more convenient.

Recordings

Can I download my recordings?

Yes, as a Pro subscriber you can download your recordings from your Account Manager.

What happens to my recordings if I cancel my Pro subscription?

Once you cancel your Pro subscription and the paid subscription period ends, your recordings will be deleted. Please download your recordings prior to this.

What is the format of my recordings?

Your recordings are stored as both video and audio of your entire meeting, just as an attendee would see it live, including video conferencing, screen sharing, slides and polls. The file format is MP4.

I have more questions, who can I ask?

Our Customer Support Team is happy to answer your questions. Please visit our Support Site for more info video guides, or to contact Customer Support.